Privacy Policy
Black Wealth Exchange (“BWE”) is built on trust. This Privacy Policy explains what we collect, how we use it, when we share it, and the choices you have.
This policy is provided for transparency and general guidance. If you need legal advice, consult an attorney.
Quick Summary
The plain-English version (the full details are below).
We do not sell personal information. If we ever change how we use data in a way that affects your rights, we’ll update this policy and provide notice when appropriate.
We collect account details, listing info, and technical data needed to operate and secure the platform, improve experience, and process payments.
You can update info, opt out of marketing, and request access/correction/deletion of data by contacting us.
1. Who We Are
Our platform and mission context.
Black Wealth Exchange (“Black Wealth Exchange,” “BWE,” “we,” “us,” or “our”) is a digital platform designed to connect users with Black-owned businesses, marketplace products, investment opportunities, and educational resources. Our mission is rooted in economic empowerment, financial literacy, and community upliftment.
This Privacy Policy applies to our website, apps, pages, and services that link to it (collectively, the “Services”).
2. Definitions
Key terms used throughout this policy.
- Personal Information means information that identifies, relates to, describes, or can reasonably be linked to an individual (e.g., name, email, phone).
- Business Listing Information means data submitted for a public business profile (e.g., business name, category, website, address, description).
- Account means a registered profile that allows you to access features like saved listings, submissions, posting, checkout, and premium features.
- Service Providers are vendors that help us operate (e.g., hosting, payments, analytics, email).
3. Information We Collect
What we collect depends on how you use the platform.
We collect the following categories of information (some only when you choose to provide it):
- Identifiers: name, email, phone number (if provided).
- Account details: login method, account type, preferences, saved items.
- Business listing info: business name, categories, address/service area, description, website, contact details, images you upload.
- Seller/merchant info: product listings, fulfillment details (as applicable).
- Verification fields: information used to validate listings (as applicable).
- Activity: pages viewed, searches, clicks, feature usage, session data.
- Technical: IP address, device type, browser, referrer URL, approximate location (derived from IP).
- Logs: error logs, security logs, performance data.
- Payment processing: handled by third parties (e.g., Stripe). We receive confirmations and limited transaction metadata (e.g., status, amount, timestamps), not full card numbers.
- Billing support: invoices/receipts and customer support history.
If you choose to provide demographic details (for example, identifying as Black-owned), we use this information to support discovery and highlight underrepresented businesses. Providing this information is optional.
- We do not require demographic fields to use core features.
- We do not use demographic fields to exclude or discriminate.
- You can request removal of optional demographic details at any time.
4. Sources of Information
How information reaches us.
- Directly from you: when you create an account, submit a listing, post content, make purchases, or contact support.
- Automatically: through logs, cookies, and analytics tools when you browse and interact with the Services.
- From service providers: transaction status from payment processors, or delivery confirmations from vendors (if used).
- Public sources (for listings): if we seed directory data from public sources or user submissions, we may store business-public details.
5. How We Use Your Information
We use information to operate the platform, improve it, and keep it safe.
- Provide and maintain directory and marketplace features.
- Create and manage accounts, authentication, and sessions.
- Process transactions and deliver receipts/confirmations.
- Enable submissions, moderation, and verification workflows.
- Analyze usage to improve usability, speed, and reliability.
- Personalize results (e.g., saved searches, preferences).
- Develop new tools, educational content, and community features.
- Detect and prevent fraud, abuse, and unauthorized access.
- Enforce policies and protect platform integrity.
- Debug issues and maintain secure operations.
- Send service-related messages (password resets, receipts, important updates).
- Send marketing messages only where allowed; you can opt out anytime.
- Respond to support inquiries and account requests.
If you submit or claim a business listing, some information may appear publicly (such as business name, category, website, address/service area, and description). Do not submit sensitive personal details in public fields.
8. Data Retention
We keep information only as long as needed for operations, legal obligations, and safety.
We retain data for as long as necessary to provide Services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and use:
- Account data: retained while your account is active; some records may remain for a period after deletion for compliance and security.
- Transaction records: retained as required for accounting, tax, and audit obligations.
- Security logs: retained for a limited period to detect and prevent fraud/abuse.
- Public listing data: may remain visible if it is a business-public profile; you can request updates or removal where applicable.
If you request deletion, we may retain certain information when legally required or necessary for security and fraud prevention.
9. Security Measures
We implement safeguards, but no online service can guarantee 100% security.
We use administrative, technical, and physical safeguards designed to protect information, including:
- HTTPS encryption in transit.
- Role-based access control for internal tools.
- Secure authentication and session controls.
- Monitoring and logging for fraud and abuse detection.
- Vendor security reviews where appropriate.
Use a strong password, don’t reuse passwords across sites, and report suspicious activity immediately.
10. Your Privacy Rights
Options available to you. Some rights depend on your location.
You may have the right to request access, correction, deletion, or portability of your personal information, and to opt out of certain uses. We will respond as required by applicable law.
- Update account details via your dashboard (where available).
- Opt out of marketing emails using the unsubscribe link.
- Adjust cookie settings in your browser.
- Request access to data we hold about you.
- Request correction of inaccurate information.
- Request deletion (subject to exceptions such as legal compliance).
Email us at support@blackwealthexchange.com with the subject line “Privacy Request” and include:
- Your name and the email associated with your account.
- The type of request (access, correction, deletion, etc.).
- Any details that help us locate the information.
We may need to verify your identity before processing certain requests.
11. International Users
Where processing happens.
Our Services are operated from the United States. If you access the Services from outside the U.S., you understand that information may be processed and stored in the U.S. and other jurisdictions where our vendors operate.
12. Children’s Privacy
We do not knowingly collect information from children under 13.
BWE is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided personal information, we will delete it promptly.
13. Changes to This Policy
We may update this policy as our platform grows.
We may update this Privacy Policy to reflect changes in technology, law, or our practices. When we do, we’ll update the “Last updated” date at the top. If changes are significant, we may notify you through email or a website banner.
14. Contact Us
Questions or privacy requests? Reach out.
If you have any questions about this Privacy Policy or how your information is handled, contact us:
Replace the address above with your real business mailing address if this is a placeholder.